diuwin takes your personal data seriously. This Privacy Policy explains exactly what information we collect when you use diuwin, why we collect it, how we use it, and what rights you have over your own data. We keep it straightforward — no legal jargon you need a lawyer to decode.
Six things diuwin does to keep your personal information safe and handled with respect.
All data transmitted between your device and diuwin is encrypted using industry-standard TLS. Your account details, payment information, and personal data are never sent in plain text.
diuwin does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within the diuwin platform and is used only as described in this policy.
We only collect the data we actually need to run your diuwin account and process your transactions. We don't ask for information that isn't necessary for the service we provide.
You can request access to the personal data diuwin holds about you, ask us to correct inaccuracies, or request deletion of your account and associated data at any time by contacting our support team.
diuwin does not store your full bKash, Nagad, or Rocket account credentials on our servers. Payment processing is handled through secure, verified payment gateways with their own security standards.
In the unlikely event of a data breach that affects your personal information, diuwin will notify affected players promptly and take immediate steps to contain and investigate the incident.
This Privacy Policy explains how diuwin collects, uses, stores, and protects the personal information of players who use the diuwin platform — including the website at diuwin.today and the diuwin Android application. We are committed to handling your data responsibly and transparently.
By registering a diuwin account or continuing to use the diuwin platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use diuwin.
This policy applies to all players on diuwin regardless of location, though it is written with players in Bangladesh in mind. References to payment methods such as bKash, Nagad, and Rocket reflect the primary payment options available to diuwin players.
Plain language summary: This policy tells you what data diuwin collects about you, why we need it, and what we do with it. We keep it honest and straightforward.
diuwin collects personal data in two ways — information you provide directly when you register and use the platform, and information collected automatically as you interact with diuwin. We only collect what we genuinely need.
| Data Type | Examples | How Collected |
|---|---|---|
| Account Data | Full name, mobile number, username, password (hashed) | Provided by you at registration |
| Identity Data | National ID, date of birth, selfie photo | Provided during KYC verification |
| Payment Data | bKash/Nagad/Rocket number, transaction references | Provided when depositing or withdrawing |
| Usage Data | Games played, bet amounts, session duration, login times | Collected automatically via platform |
| Device Data | Device model, OS version, IP address, browser type | Collected automatically on access |
| Communication Data | Support chat messages, emails sent to diuwin | Provided when you contact support |
Note: diuwin does not collect or store your full bKash or Nagad PIN. Payment credentials are processed through secure third-party payment gateways and are never stored on diuwin servers.
diuwin uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described below without first obtaining your consent.
Marketing communications: diuwin will only send you promotional messages if you have opted in to receive them. You can opt out at any time through your account settings or by contacting our support team.
diuwin processes your personal data on the following legal grounds, depending on the purpose of the processing:
diuwin does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.
No third-party marketing: diuwin never shares your personal data with advertisers, data brokers, or other third parties for marketing or commercial profiling purposes.
The diuwin website uses cookies and similar tracking technologies to improve your experience, keep you logged in, and understand how players use the platform. Cookies are small text files stored on your device when you visit diuwin.today.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent some diuwin features from working correctly. The diuwin Android app uses similar device-level identifiers for session management and analytics.
diuwin retains your personal data for as long as your account is active and for a period after account closure as required by applicable laws and our internal compliance obligations. The specific retention periods we apply are as follows:
When data is no longer required, diuwin securely deletes or anonymises it so that it can no longer be linked to you as an individual.
As a diuwin player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 30 days.
How to exercise your rights: Email [email protected] with the subject line "Data Rights Request" and describe what you would like us to do. We may need to verify your identity before processing your request.
diuwin is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register a diuwin account or use the diuwin platform in any way.
If diuwin becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on diuwin, please contact us at [email protected] so we can investigate and take appropriate action.
diuwin implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While diuwin takes data security seriously, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your diuwin account and to contact us immediately if you suspect any unauthorised access.
diuwin may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make significant changes, we will notify you via the diuwin app or by email to your registered address. The updated policy will be published on this page with a revised "last updated" date.
We encourage you to review this Privacy Policy periodically. Your continued use of diuwin after any update constitutes your acceptance of the revised policy. If you have concerns about any changes, please contact our support team before continuing to use the platform.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how diuwin handles your personal information, please get in touch with our support team. We are available 24 hours a day, seven days a week.
For data rights requests specifically, please use the subject line "Data Rights Request" in your email so our team can route your query to the right person quickly.